MARUTI SUZUKI SX4 ZXI (UP 32 CH 7755)
PATHETIC SERVICES OF MARUTI SUXUKI LUCKNOW AND BAD/UNPROFESSIONAL WORD/RESPONSE/ATTITUDE OF MR.SWAPNIL (TSM - LUCKNOW)
- 04-11-2009
- 181
PATHETIC SERVICES OF MARUTI SUXUKI LUCKNOW AND BAD/UNPROFESSIONAL WORD/RESPONSE/ATTITUDE OF MR.SWAPNIL (TSM - LUCKNOW)
Dear Representative,
I had purchased Maruti SX4 from Anand Motor Agencies Ltd Lucknow in Feb 08.
Since inception, the following problem exists :
1.Whenever the car is started in the night or after long hault, at the time of initial pick - up a long beep comes and then after 40-50 secs goes.
I have been addressing this problem in my every service and also at other times. Sometimes the Sevice engineer tells that the problem is in the Fan Belt and sometimes in the AC belt.
Yesterday my vehicle came from 4th paid service and again the same problem continues. When finally I took up the matter with Mr. Swapnil (TSM- Lucknow), he responded ''There is no time to talk in the
Night'' (Mr. Swapnil Moble no - 9919800112)
2.The service engineer has informed that the Brake Pads are not in working condition and have to be replaced, so don't derive the vehicle till then. This was after the Vehicle came from the Service centre. They said they have no stock of the brake Pads and it will be ordered. In one year, the brake pads have gone? Second, the service engineer gave no response of the time it will take to get the same replaced
Request to take up the matter and get the same resolved asap. Getting such responses from people like Swapnil is truly not professional.
Thanks and Regards,
Manager - Accounts & Resources
HDFC Ltd
09839277556
Company: MARUTI SUZUKI SX4 ZXI (UP 32 CH 7755)
Country: India