Maruti Swift
Sai Service - Bad customer service

Hi,

I bought Maruti Swift 2008 model from Sai Service, Edapally. It was very much friendly atmosphere till the delivery of the vehicle. When they gave me RC book, it had a mistake (model is written as 2007). I asked for clarification. Then i was told to wait till May. Then on May I was told to handover the orginal RC book to the guy who was there during the delivery of the car. I handed over it to him and i was told that it will be done soon. Everytime when I calls them I get a reply saying it is with RTO and there is big delay from their part. Now after in AUg end, they are saying, they cant do it hence customer has to go and do all things. I have maruti alto from another dealer (Popular) but I never experienced any issue from them. Now i regret for taking car from Sai due to these kind of bad service.

Thanks

Sanju

Company: Maruti Swift
Country: India

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