Maruti Swift Dzire
Delay in delivery by Tanya Automobiles inspite of advance payment

I booked a Swift Dzire VDi model with Tanya Automobilie Meerut dated 30.03.08. Tanya person at Tanya promised to give delivery within 10 days.

After 10 days Mr. Yadav of Tanya Automobiles asked for full payment to get the delivery within next 7 days. I made the full payment (loan sanctioned by Bank & remaining amount i paid thru cheque).

After 7 days Mr. Yadav confirmed delivery by end Apr'08.

But on 30.04.08 Mr. Yadav again postponed delivery and said he will confirm on 2nd May'08.

Meanwhile I had a talk with Mr. Muneesh Bali Area Manager of Maruti Suzuki who never responded well. He rarely picks his mobile phone and on contacting him at his office it was told either he had not reached office or is in a meeting.

Also I got a mail from Tanya Automobiles GM Mr. Navneet expecting delivery by 1st week of May'08.

Meanwhile Mr. Yadav of Tanya Automobiles Meerut told me that your number is first and the first Swift Dzire Tanya will get in May'08 will be delivered to me. He also confirmed that Maruti is not delivering any Swift Dzire VDi till 15th May'08.

Now today (09.05.08) after lot of efforts when i received the mail from Mr. Muneesh Bali that Maruti will be delivering 3 Swift Dzire VDi in May'08 I contacted Mr. Yadav of Tanya Automobiles he said your number is 3rd and you will be getting the delivery by end of May'08 or 1st week Jun'08.

Mr. Muneesh is not picking the phone and Tanya Automobiles is not responding well.

Even I contacted Head office at Delhi the said we are noting your complaint and will revert back to you but no response.

Can anybody help.

Company: Maruti Swift Dzire
Country: India

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