Maruti Udhyog Ltd
Bad Service by Authorised Service Centre

Hi,

I had given my car for service and repairs at Maruti's Authorised Service Station named "Auto Tech Engineers" located at 20-24, Matiala Village, Sector-3, Dwarka, New Delhi-75 and was given an invoice no. 003941 dt. 25/03/05 for Rs. 2810.76p.

I am terribly disappointed with the service that was provided as 30% of the work that I had requested was not done and I got lame excuses for the same. Extra work was completed which I did not request and I was expected to pay for the same.

It is alarming to note how Maruti authorises their service centers when they are incapable of handling the responsibility. I, for one, am very disappinted and dis-illusioned with the response I got and am also very sure that the next car I buy shall not be a Maruti Suzuki.

Company: Maruti Udhyog Ltd
Country: India

  <     >