Maruti Udyog / Competent Automobiles
Swift Car not delievered on time

Hi,

I'm not sure if my complaint would be processed from this site or not but i'm so frustated that i'm put my complaint.

I booked a Maruti Swift VXI (ABS) Silky Silver colour on 4th of April and paid Rs. 10000/- as booking amount at Competent Automobiles Moti Nagar Branch New Delhi. The finance manager of the company comitted that i'll receive the delievery of car on 20th of April. However on 19th April i received a call from Branch Manager "Nishant Shori" telling me to buy a White Colour car.

I told him that i have booked a Silver colour car then why i should go for Silver. He told me in a very Rude Tone that otherwise i'll have to wait for two more weeks.

I agreed for that. Now when that two weeks Deadline is finishing on 2nd may they are still not having my car ready for delievery.

Now they are telling me that it will take another 7-10 days. When i contacted their CEO Mr. Kamal K. Kumar, he informed me that Maruti has problem in manufacturing Cars with ABS. This is quite unacceptable. A Comapny like Maruti can face problem in Manufacturing cars???

My B'day falls on 10th May. I wanted to have the car before it so that i can present it to my Parents. After all this is going to be first car of my life and my emotion are attached to it.

Competent Automobiles are very rude in dealing and have kept my Rs.10000/- for over a month now. I want to have some stricted action against them as they do fake bookings just to retain customer and delay the delievery.

If anyone really looks into complaints posted on this site can contact me at 09717460664.

Thanks,

Derik R. Sharma

Company: Maruti Udyog / Competent Automobiles
Country: India

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