Maruti uydog
Theft in authorized service centre

On 23.04.2008 i took my wagon car primea WB02U 8424 registered in my sister's name DEBJANI BOSE for A.C gas charge in MACHINO TECHNO SALES AND SERVICES (Kolkata). I handed over my car to MR.BIMAL PAUL (Service Person). He did not issue me any papers. After I gave my car I realised that I left a bag in my car, I called up Mr. PAUL and told him to keep it in his custody. But when I came to take my car the bag was there but it was empty. I visited GM who passed the matter to Works Manager. I spend 2 hours but there was no action from the dealer side. My questions are:

1. How come Mr. Paul has signed on the cusomer part in the job sheet.

2.Why Mr. Paul insisted not to make any bill whereas I wanted proper bill.he was only telling me if I make proper bill it will cost me more, I wanted a proper bill. HE INISTED ME TO GIVE THE MONEY TO HIM AND HE WILL DO THE NEEDFULL.

3.Is it safe to give cars in authorized service centre???

Company: Maruti uydog
Country: India

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