Maruti - Wagon R
Manufacturing fault

I am facing manufacturing fault in Wagon R, purchased on 30.07.07 with one extended warranty from M/s Pasco, Peera Garhi.

At that time my friend (who had earlier Wagon R) suggested me to go Santro, but I preferred to go Maruti as I had used 2 nos Maruti 800 from 1988 & had lot of good experience with Maruti service.

But from last one & half month I survived so many times on road as its GEAR automatically disappear (may be due to changer misaligned internally). In running vehicle, sometimes when I changed gear like from 2 to 3, first it comes to neutral from 2 nd, when I try to switch to 3rd, automatically "all gear "disapperaed AND GEAR handle moves on neutral only. JUST imagine when it happened in running vehicle, how dangerous it. Chances are there any BACK Vehicle will collide your car... nobody know what will happen??

When I complaint this to DD Motor, peera Garghi (Earlier it was Pasco), then after checking initially they refused that there is no problem. But when I insisted/shouted then they open clutch plate & FOUND A METAL PIECE INSIDE WITH Plate. Then they admitted that it is manufacturing fault.

How a metal piece can enter in inside Engine??

When I got my vehicle after service, next day face problem of starting / accelerating. When I showed this to my Known Mechanic person, he told me that problem is related with "TUNNING OUT ". As the vehicle was within warranty, so I called Maruti DD Motor, they sent one Mechanic Mr Saini, During his inspection that tunning was out, and he adjuted tunning (in bottom of Engine ...).

I think Maruti has temporary solve my problem just for few months, so that as soon as it goes outside warranty then I have to pay HUGE amount.

This is not the end of problem.. Today also again new problem that FIRST Gear was not picking so many times. I have to go 2nd directly.

Even gear changing hardness is also available.

After I got more serious about Wagon R model, then I came to knowledge from Auto Market / as well many same car Owner that Gear Box / Changer / Clutch Plate problem -- is a known manufacturing problem in Wagon R...

As it is manufacturing fault, you are requested please return my full amount / give me in writing that Maruti will be responsible for this fault & they will provide life time warranty for same fault (gear changer/gear box / Clutch plate) OR sort of permanent solution for this defect

If I not receive any positive reply from Maruti, I think no one has to go Maruti Wagon R as it has gear box/clutch plate defects.

Awaiting for Maruti Reply

Rajesh Rana

9311109127

Company: Maruti - Wagon R
Country: India

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