Maruti wagon R, LXI
Wagon R Not repaired properly at goyal Motors Shimla

Hi, This is complaint against goyal motors shimla. I met with an accident in shimla on 17th december. I took my car to goyal motor for repair as it was damage badly form the front side. Car got repaired under insurance. Later on they delivered my vehical aftere 1 month & yet it was not properly repaired ac was not working, ac condenser was broken, front headlight (R) was repaired & fix, some bumper parts was missing, bonet was not repainted properly (dent on front side).

THEY TOOK A PERIOD OF OVER ONE MONTH IN REPAIRING THE VEHICHLE AND DELIEVERED IT TO ME WITH A NON WORKING AC WHEN I COMPLAINED TO THEM ABOUT THIS THEY TOLD ME LIKE AS SHIMLA IS A COOL PLACE WE DONT HAVE GAS FILLING EQUIPMENT HERE, THEY ASSURED ME THAT MY AC IS IN GOOD CONDITION AND I CAN GET GAS FROM ANY OF THE AUTHORISED SERVICE STATION OF MARUTI.

BUT DUE TO LACK OF TIME I WASNT ABLE TO DO THAT. LATER ON IN AUGUST WHEN I TOOK MY VEHICHLE FOR ROUTINE SERVICE CHECK TO ROHAN MOTORS GHAZIABAD. THEY TOLD ME THAT THE CONDENSER OF MY VEHICHLE'S AC IS DAMAGED

AS MY CAR IS UNDER THE WARRANTY PERIOD AND INSURANCE I TOLD THEM TO REPAIR IT UNDER WARRANTY COVERAGE

WHEN I CONTACTED GOYAL MOTORS AGAIN FOR THE ISSUE THEY DENIED FOR ANY KIND OF RESPONSIBILITY.

NOW I JUST WANT TO LODGE A COMPLAINT AGAINST GOYAL MOTORS FOR THEIR IRRESPONSIBILITY ABOUT THEIR DUTIES, MY MENTAL AND FINANCIAL LOSS.

THEIR MISGUIDING BEHAVIOUR EVERYTIME I CONTACTED THEM.

I BELIEVE THAT YOU WILL TAKE APPROPRIATE ACTION ABOUT THE SAME. OTHERWISE SUGGEST ME THE WAYS TO SOLVE THIS MATTER.

Regards

Shivprakash Chaudhary

Smart Brains Consultants

RTF - 82, First Floor

Shipra Royal Tower

Indrapuram,

Ghaziabad - 201010

M-09310433265

O-0120-6487490

Company: Maruti wagon R, LXI
Country: India

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