Matrix Cellular International Services Pvt. Ltd
Wrong Issuance of Country Specific Matrix SIM Card

This refers to Consumer Agreement Form No. 572032 dated 31.05.2008 with Matrix Cellular International Services Pvt. Ltd.(www.matrix.in), Mahalaxmi, Mumbai Office.

I posted my request with Matrix SIM card services No. 91 98997 60000 on 30th May for Netherlands SIM Card. But instead i have been issued U.K.(England) SIM card No. 113094431031 with number 447943813343.

I will be visiting Netherlands during 06th to 13th June.

When I once again contacted above number for wrong issuance, I have been told its done due to no-stock of Netherlands SIM cards. But its nothing do with me. Its there problem. They have to issue me correct SIM for which I will be paying to them. Correct?

Please guide me in getting replacement of the SIM Card.

I am also writing to them on inquiry@matrix.in, but dont think it will work out anything.

Regards,

Kirankumar K Raorane

201, Deep-Sagar Apt., Sidhivinayak Nagar,

Nallasoparara (W), Dist-Thane 401203 Maharashtra INDIA

(Mobile No.) 09960062834

Mail: kirankumar_raorane@yahoo.com

Office No. 022 66960415/16

Company: Matrix Cellular International Services Pvt. Ltd
Country: India

  <     >