Matrix cellular services pvt ltd
Wrong billing and misguided information
- 07-10-2008
- 197
I had taken a phone to usa for a period of one month i.e 24-04-08 to 24-05-08.they had asked me for a pre-authorisation from my credit card for RS 10, 000 to validate whether the card is functional or not.they assured me the amount will get released automatically after 21 days.but they debited the amount on 5-05-08 itself from my card, which amounts to fraud.i had taken the payment by cheque option which they very conveniently have ticked credit card option.they are still charging rental from me for the month of june-july.they have debited the rest of my bill charges also without informing me, inspite of calling their office and asking them not to debit from my card.
MY TELEPHONE NO IS 3027259954 WHICH I USED IN THE USA AND MY BILL NOS ARE ATTG1769988 AND ATTG1772999 DATED 22 MAY 08 AND 23 JUNE 08 RESPECTIVELY.
Company: Matrix cellular services pvt ltd
Country: India