Mcdonald India Pune
Service

Dear Sirs,

I recently celebrated my daughter’s (Vanshaja Diya) sixth birthday on 11 Jan from 5pm to 6 pm at McDonald outlet at Sacred World Mall, Wanawari, Pune-411048, India. We availed the birthday 99 package for 1 hour. I paid a consolidated bill of Rs 2500/- approx. My booking receipt no is 5776 dt 05 Jan.

I was totally dissatisfied by the services provided & the birthday was a total disaster for my daugter’s plans of celebrating it at Mcdonald’s.

In short the package offered & services actually rendered just did not match. Apart from spoling the B’day Party, we as a Family & friends are quite put off by Mcdonald’s experience and would NEVER repeat it in future.

The following shortcomings were noticed by us:-

1. Totally non responsive & not interested staff.

2. Just one person to conduct the Games, party, serve etc.

3. All of us had to constantly manage the show on behalf of Mcdonald’s staff.

4. Bad food, served hapzardly

5. Poor party game.

6. No B’day caps etc as promised & included in the package.

7. The venue was not ready in time & was prepared hurriedly in our & the guest’s presence.

8. Totally un imaginative & dry conduct by the staff, as if it was a punishment for them.

9. Kids just did not enjoy the experience.

10. In short the actual party fell much short of what is expected from McDonalds’.

11. WE ARE NEVER GOING TO FALL FOR McDONALDS AGAIN!!!

That’s about all for now. From a dissatisfied customer & Father of the Girl whose B’day Party was spoilt by McDonalds’

Ajay Misra 91 9418733770 amisra8@yahoo.com

Company: Mcdonald India Pune
Country: India

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