Meridian Mobile Pvt Lt/AURA TELECOM SERVICES P. LTD
Fraud & misrepresentation

I AM ABHISHEK GUPTA R/O 1270-A/86, SHANTI NAGAR, TRI NAGAR, DELHI-110035. I HAD PURCHASED A MOBILE (FLY-SX300 IMEI NO. – 356868010109015) ON 20-NOV FOR RS 5300/-

IN THIS MOBILE PHONE I HAD FACED PROBLEM ON 17-09 THEN I HAD SUBMITTED MY SET FOR REPAIR TO AURA TELECOM SERVICES P. LTD. SITUATED AT ROOM NO-102, 1st FLOOR ALLIED HOUSE INDERLOK, DELHI-110035 (REPRESENTS THEMSELVES AS AUTHORISED SERVICE CENTER OF FLY MOBILES) ON 18-09.

ON 20-09 WHEN I ASKED ABOUT MY SET, THEY GAVE THE STATEMENT THAT THE MOBILE IS UNDER REPAIR & THE DAMAGED PARTS ARE OUT OF STOCK AND CARRIED THE SAME STATEMENT TILL 04-10

ON 4-10 THEY ALSO ASKED THAT IF YOU WANT TO GET YOUR MOBILE COLLECT IT FROM MUNIRIKA SERVICE CENTRE (WHICH IS APP. 30 KMS AWAY FROM MY HOUSE) INSTEAD OF INDERLOK SERVICE CENTRE AND IT WILL NOT BE PROVIDED AT INDERLOK SERVICE CENTRE WHEN I REFUSED FOR THIS THEY HANG UP MY PHONE CALL.

PERSONS ENGAGED DIRECTLY IN THIS MATTER :

1. MR. KULDEEP WORKING AT INDERLOK

2. MR. SUNIL WORKING AT MUNIRIKA

But, It seems that the company is not bothered about the complaints.

Abhishek Gupta

Ph 9868598539

Company: Meridian Mobile Pvt Lt/AURA TELECOM SERVICES P. LTD
Country: India

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