MetLife
Postpaid issue

Dear Sir/Madam,

this is to bring your attention that due to ur poor customer service (s) and untrained employees i m suffering form unwanted stress, i brought a post paid connection fron ur RDC Ghaziabad branch on last friday with a commitment that my number ll b activated with in two hours and my verification ll be done nxt day and over all vodaphone ll take only 48 hrs to activate the post paid services but unfortunately my verification is still pending coz of which i m not able to enjoy the post paid facility from u, secondly when i called to ur customer care dept they straight forwardly said that u can return the connection if u want do u think that this is the right way to handel a customer??? after that i received a msg which says that my verification ll be done onle on 17-jan-08 complaint id:-841561552 where as Air tel is giving me an offer that they ll take only 48 hr to convert perpaid connection to a post paid one.

as i m working in a capacity on Sr. Manager my usage is very high and just belive on me that in case u are not able to do the procedure really fast then i am sorry to say that i m not interested in your services, Hitesh Mathur Sr. Manager Metlife, 9999766277

Company: MetLife
Country: India

  <     >