Microwaveoven
No call or visit even after 30 hours

Dear sir,

I am a regular user of LG like AC, FRIDGE AND MICROWAVEOVEN but on 20.10.2009 i noticed some problem in microwaveoven. I lodged a complain about at your call centre and got the complain ID no. C09A2123045.The call centre people assured me that the technician will contact you and take your time for repairing. But there was no call from your local service centre, I have made repeated call to the local service centre at jabalpur tel no. 0761-4037487 and the same reply they are giving from 10.00 AM in the morning of 21.10.2009 till 6 pm (technician has left the centre for your complain). At 2 pm I call the local centre already mentioned to give me a time so that I can stay at my home to receive the technician but the said madam replied in a different manner that she cannot give me a time. I have taken a leave today to get the oven repaired. Again I call the local no.0761-4037487 and requested him to give a time but he expressed his inability. I have decided to publish the matter in local news paper to bring the matter to the knowledge of the LG officials.

WITH BEST REGARDS

DEBRANJAN MISHRA

9424190956

Company: Microwaveoven
Country: India

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