ABN Amero credit card
Credit card bill

Hi Sir,

I taken loan of 30000 from my credit card of ABN Amero. At the time of giving loan they told me that I have to pay loan through EMI. But in next month's statement they mention the amount to be paid as 30, 000 taxes charges. I talked to customer care over phone and found that repayment option was not registered as EMI, so I payed all the amount (through NEFT transfer). Next month they send me again some cash advance charges which I again I have paid. In last month's statement (which I recieved only through SMS) Now they were showing again arround Rs 25000 in my balance. This month after sending SMS they have sent the email of statement (although I have to requested for the e statement) which is not opening till I accept the terms and conditions (which says that they can charge for the e statement and many more terms and conditions about which, I would be never agree) For both the months I did not receive any physical statement.

Now they say that I have to write a letter to ABN Amero bank noida to adjust the amount which I paid in lum sum against this balance. This is again strange that if that can distribute loan through phone why they can not entertain my request. Besides this they are asking me to pay the penalty of 3% as a penalty.

Kindly suggest me what I can do to get justice.

Company: ABN Amero credit card
Country: India

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