ABN Amro Auto loan account # 9160691
Late fee charged

Hi,

I had lended a auto loan in year 2004 from ABN Amro for buying Maruti 800, I am paying my EMI regularly on time which was through a ECS - Auto debit from my ICICI Bank salaried account. However there was an non payment of EMI for Oct due to insufficient funds in my bank, which was not informed to me till when I contacted the bank in Year 2008 for fore closure of my loan and same late fees has been charged to me since OCt till date.

I have contacted the Customer care on phone banking they said "they will get back to me in 3 working days" I have the reference numbers for the same and also I even once visited to the local bank in Hyderabad for waiver of my late fees, b'coz which was not brought to my notice on time. I even sent mails to Anil M. Rao (Head - Service Delivery, Consumer Banking), Managala Varma, (Head Regional Communications), Renuka Chotrani (Head - Regional Communications), Sumit Chander and Praveen Shrivas, but I didnot got a proper response for same, however I kept on receiving phone calls from Praveen the above mentioned person from Feb for collecting the EMI, I said I am ready to pay missed EMI, but not ready to pay the late fee's as this was not brought to my notice on time,

I logged this concern in this forum, to bring this concern to the people in forum, expect a prompt response from the respective authorities.

Hoping to some response

Regards

Diwakar

9989477280

Company: ABN Amro Auto loan account # 9160691
Country: India

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