ABN AMRO Bank
Forced Debit in my Account for Credit Card without any Communication or checks

Hello Sir / Madam,

I bring to your kind notice that an amount of INR 64461.25 has been forced debited from my ABN Amro Saving Account (my salary account for over 3 years) without any communication to me; and I seek your help in crediting the said amount back to my account, asap.

I wish to inform that I have stopped using ABN Amro Services since early 2006 and I quote the reference number:06100600897 wherein the ABN Amro executives have acknowledged my concerns and willingness to STOP having any further relationship on credit cards (5415 3823 1179 8268) because of various reasons, mentioned below.

They clearly communicated to me about my No-Dues to the Bank thru reference Number: 00196298955; when I escalated the subject after being harassed by multiple and abusive calling agents of ABN Amro.

Now, I am so surprised to see the irresponsible behaviour of the bank to force-credit my account and all my effort to reach them to provide details, have failed!!

I feel so vulnerable at the high-handedness of such Banks who have no transaparency and the lack the executive commitment to do customer service, than hold them by neck at their whims and fancies.

Here are some of the reasons for my unwillingness to use the ABN Amro Credit Card services:-

(1) Insurance charges levied without my approval

(2) Reversal requests for Non-receipt of statement, does NOT reverses the Service Charges

(3) Reversal for Annual fee, as I was offered the card for Free... did NOT lead to reversal of Service charges

(4) Even after the said subject was heard and agreed by the TeleBanking executive, it was NOT updated into the system... else I would Not be receiving incorrect statement.

(5) Lack of efficient customer care executives and accountability towards resolution.

To my clear understanding, transparency and proofs, I have always paid for all the purchases done by me.

In case, you or your staff has details of ANY purchases undertaken by me, which have NOT been paid for; please write back to me with clear details and I will be more than happy to pay for; But please do NOT stoop so low that you have to debit money from my account, with legitimate NO proof of my non-payment for my purchases.

With reference to my umpteen previous communications, I request them to reverse all illegitiamte charges and credit my money back which has been siphoned from my account without any due diligence. I hope that you do understand my concern and look forward to your necessary support.

An Email dated 10th May from me, to ABN Amro executives is also attached below for your kind perusal.

If you need any specific information, please feel free to call me.

Regards,

Vikas (91 9820246230)

Company: ABN AMRO Bank
Country: India

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