ABN AMRO Bank
Credit Card Payment not relecting - 5425051703998327

Dear Sir/Madam,

I would like to bring the below incident for your reference for advice, where my credit card payment is not reflected into my credit card account even after 15 days and am getting regular calls from the bank for the payment. Bank is inefficient to trace my payment and still chasing me for the payment again.

Incident: I am holding a credit card with ABN Amro bank Card No - 5425051703998327.

As instructed by ABN AMRO Bank’s Chennai office, I have paid my card payment due of Rs. 4875 to ABN AMRO Bank’s collection agent (Scanned copy is attached) on 15th July 09. I was told by the bank representative that the payment will be reflecting in my account on the same day it self. But I realized that till now (30 Jul 05:00 PM IST) the amount is not credited to my account.

On the contrary (even after sending mail with the scanned copy of the receipt, explaining over and again to bank representatives), I am getting every day many calls (Event today morning I have got the call asking for the card payment) from the bank representatives for credit card payment. Getting payment calls in spite of making the payment will impact me a lot in metal stress. On top of their payment system processing failure bank’s representative torn is very unprofessional and adding more stress.

I am planning to take this matter to appropriate legal and regulatory authorities. Please advice on further proceedings.

Company: ABN AMRO Bank
Country: India

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