ABN AMRO Bank
LIEN on account and interest on Credit card being raised

Hi,

I had an ABN amro credit card and was paying my payments on time. Due to my father gertting seriously ill the payments were delayed but were being paid. I had to move to Mumbai from Delhi to take care of my father. In the month of May my savings account with ABN Amro bank was debited of 9300 and it was shown as Tele transfer to credit card. this was done without me being in the loop. The collection agent of ABN amro did this transfer as she/he knew my acount number of the savings account and they knew the identifiers that would identify me as the customer. I raised this with ABN amro but there was no resolution. Now my account has a LIEN of Rs 50000. My father expired last week and I requested that the LIEN be reuduced to 20000 and that next month they could cut the remainder but no reply. Even though the account was on LIEN, and there were funds in the account the interest/unbilled on my cc account has increased by 1300. This was the bank is blocking my funds in the savings account nad ensuring I cannot use it and at the same time is not transferring it to the cc account and increasing the interest the bank is cheating and robbing customers. The bank officials are not at all cooperative and are not responfing to emails and phone calls. I am harrased and even at this time of a bearevement in my family the bank is not at all sensitive. this is disrespoectful to a customer who has mainted 7 digit balances in the account and also been paying payments of 20000 and more at times. Please helo in resolving this matter. My card number is 5239504200537309. Satpal Singh.

Company: ABN AMRO Bank
Country: India

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