Mobile connection
Not geting right information

Dear Sir/ Madam,

I have using your mobile network service from last 15 monts & i paid my bill time to time yet some time i got rs. 50 or rs.100 extra as a late bill charges.2 months before i paid rs 400 on date 29 of may yet i got 50 rs extra late charge. actually i paid my bill at Lonawala city near pune where no online service available and i paid my bill by cash & i also got message that i paid my bill that date yet i got extra charge when i asked that issue to your customer care he (mr. Vyas) had not given me right information. i have very bad experiance of your customercare. I think that is not customer care that is customer problem center . so please sir either reduce my bill or please disconnect my mobile connection as earyly as possible

do the needful in this matter. I will waiting for your responce

Company: Mobile connection
Country: India

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