ABN AMRO Bank
ABN AMRO Bank is holding my car papers in lieu of CC Payment

I took a car loan, personal loan and credit card from ABN AMRO Bank. I preclosed the PL and Car loan. When I asked for NOC of PL and Car papers bank told me they cannot release both as I have CC dues outstanding against me. These products are related and they can withhold the NOC and car papers unless CC dues are paid. They are sending goons to my place at 9:30 PM accompanied by ABN AMRO collection officer for settlement of the CC Account. I have lots of issues with my CC account. I never recieved any statements and have written record of correspondence with bank regarding the same. I made payment of more than a lac on the card worth 1 lac as and when demanded by collection agents. Despite of this I was harassed once I stopped payment after informing the bank that I want to settle the amount once and for all and they should send me the complete statements. But no official took a call on this and collection agents kept calling my relatives even when I was avilable for communication on my phone and address. I have faced enough harassment to pay CC dues without assurance from some senior officer that after paying certain amount I won't be bugged by ABN personnel again. I want to ask:

Is it legal for bank to withhold my NOC and car papers when full and final payment has been made on the same. Can they relate it to CC account. Any help would be much appreciated. Thanks,

Raju

Company: ABN AMRO Bank
Country: India

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