Mobile phone battery
No response on replacement of battery

Sir,

As per NOKIA'S advise regarding BL-5C batteries, my mobile battery number 0670400363563N104822809044 was to be replaced. We have registered for replacement of battery on 09-09. As there was no response to our registration, we again tried to register and during this process, we were informed that battery was already dispatched and that we should contact the nearest NOKIA dealer for replacement of defective battery. There after we contacted M/s. RK Communications, #30-5-6, Koka Chalapathi Rao Street, Durga Agraharam, Near Vijaya Talkies, Eluru Road, Vijayawada - 520 002. on 21/09/07. Now it is nearly two months since we first contacted them. We have been getting only the next dates, but not batteries since then. Every time we contact them, we are again asked to give the complete details which have already been given before. Also the party is reluctant to receive the complaint.

We are here with putting forward this complaint to NOKIA company to look into this problem for necessary solution. This may kindly be treated as most urgent.

Thanking you sir,

Regards,

V.V.Srinivas

Mobile No : 09441093799

Company: Mobile phone battery
Country: India

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