Mobile phone
Deficiency in service

I had purchased a Nokia 6500 S hand set (IMEI No 356854024033979) from

Hot Spot Retail Showroom (Shop No 7/1, Plot No 18, MLU, Wadhwa

Complex, Sector -10 Dwarka New Delhi.(Bill No Book No 134/6635) dated

16 Mar 09.

I also took care pack No 21913 from the same retail showroom

The set became defective and was deposited for repair to same retail

showroom as per details below

Date 12 Sep 09

Book No 2630

Job Sheet No 003

I got the phone back on 28 Sep 09 stating that the phone is repaired

where as it still had poblems which was shown to the the retail

showroom manager.

I then decided to get the phone repaired myself from Nokia Care since

the set is under warranty from Nokia itself

I have been informed in writing by Nokia that my Hand set has been

tamperd with and Parts replaced are not original Nokia parts. Hence my

Warranty is not Valid any more.

I am not satisfied by the service provided by so far How can this be corrected.

Company: Mobile phone
Country: India

  <     >