Mobile phone servce
IPoor training of Vodafone Customer Care
- 01-24-2008
- 45
A person by name Harshada telephone number 912267778053 calls me today 24th January at 5.25 pm and tells different stories about All India Roaming facility. I asked her th simple tariff on Maharashtra-Goa Roaming. She was confused and telling me Mumbai to local MTNL line would cost me at STD rate, while I pay Rs.1.40 per minute on All Maharashtra roaming. I asked her to check the rates since the local call should be cheaper than Roaming. She comes back and gives me still more confused figures!!
Request Train the the telemarkweting Girls properly before they dial and disturb the customers.
--Prasenjit Sen
Company: Mobile phone servce
Country: India