ABN AMRO Bank Credit Card
Unnecessary Charges

I am holding an ABN AMRO freedom card from the past two years and currently I had got a call from tthe bank for one of their promos of Holidaying for which I ha drefused but still got a charge of Rs. 4500/- on my card. Later after I had made a complaint I got a call as an apology from the bank personnel and a reversal statement verbally. Just today after 10 days I get a call from the local bank for the collection of the dues and that the pending amount is still 7000/ - plus which includes the promo charges. It at times is so difficult when you get such calls when you are amidst a meeting and at the same time when you explain you still get a reply that they are not aware of the reversal and would only reflect in the next statement. Does that mean that a customer would be bullied till the next statement is made or is there any system of stopping this.

Srinivas

Company: ABN AMRO Bank Credit Card
Country: India

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