Mobile services
ECS activisation through fake signature

This is regarding my connection mob. no. 9999630444, relation ship no-1.23124105.

I was surprised to see that when i see that my telephone bill for the period of 6-11-08 to 5-12-08 amount has been detected from my a/c through ecs amount 954/- rs while i never opted ecs facility for my mobile connection. even i already paid my bill on 7-12-08 through Internet banking detail mentioned below.

Transaction Details ICONN/6878070/028010200013475/071208/110

Account Number007010100474917

Transaction Date 08/12

Transaction Amount INR 954.95

Transaction Type DR

Detail of ECS:

Transaction Details

Account Number007010100474917

Transaction Date 18/12

Transaction Amount INR 954.95

Transaction Type DR

Transaction Description ECS2051985071 TPVODAF13703274

when i see amount again detected from my a/c i feel cheated and one of my cheque get bounce which hit my image or my bank charge bouncing charges.

Recently i switch to my connection from Air tel to hutch and i am paying good amount of bill every month but now i feel that i made a mistake to change my services.i should surrender my connection from that company which is highly unprofessional. yes when your executive came to me for enquiry hi take one cancelled cheque from and said this is the part of inquiry not for ECS.

now please revert on the same why you activate the ecs on my connection without my permission. or give my money back with interest 700 RS bouncing charges which my bank charge from me 5000/- rscompensation due to my image is hit due to cheque bounce. or cancelled the ecs facility for future.

Revert immediately or have to take legal action as ECS activation without permission is panishable under N/I act

CC to- TRAI, consumer protection counsile

Company: Mobile services
Country: India

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