Mobile sony ericsson w580 i
Very poor service during waranty period

Sir,

I purchased Sony ericsson w580i phone from subhiksha trading services (shingar place complex 6352/11, Nicholson road, ambala cantt) with one year warranty (bill no 37813). But within 2 months i got mobile hanging and certain shut down problem in my mobile. It day by day increased. I submitted my phone to Sony ericsson services station for repairing I got my cell after one month but till problem is there . still my cell is not working properly. Why do we have that and who is responsible for making sure that customers do get the best service atleast during the warranty period, if they face any issue with the product they had bought with their hard earned money?

Only opening many service centers in and around city is the responsibilty of Sony Ericsson management? Who is then responsible for making sure that customers do get best service out of them? Who has to take initiative to resolve this problem?

Being a Sony Ericsson customer, I need you to address the above concerns as soon as possible.

Now I just want to know from Soni Ericsson that what I will do.who will solve my problem?

My phone detail

Sony ericsson w580 I

Rakesh kashyap

Ambala cantt

Email rkashyap@amwasia.com

Company: Mobile sony ericsson w580 i
Country: India

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