Mobile Store & Sony Ericsson
Phone Not Working Even after Work done by Sony Ericsson Service Station

I bought a Sony Ericsson G 900 phone worth Rs.20000 in the last week on October from a Mobile Store Outlet at Somajiguda, Hyderabad. In the 3rd week of November the phone suddenly started giving problems but turning off itself, the display going haywire. I went with this complain to the same Mobile Store outlet after which they directed me to the Sony Ericsson Service Centre. The technicians there said it will take 15 days after which the phone will be as good as new. I got the phone on the on Dec 10th. The phone again got spoilt the very next day with same problems. I finally called the Mobile Store Customer service with the intention to get my phone exchanged but no-one wanted to help. They instead again asked to goto the Sony Service Centre and again get the phone fixed. Now I just bought the phone worth Rs.20000 and have not been able to use it for more than 25 days. I want my money back or my phone exchanged. Can anyone help me?

Company: Mobile Store & Sony Ericsson
Country: India

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