Mobile store
Booking not being provided as per desired location

This is reference to the Holiday Package of 2 Nights & 3 Days that i recevied on Buying the Mobile from "The Mobile Store".

The Holiday package was from Countrywide Holidays Pvt. Ltd. where they asked to give their Preference of the Stay with 3 alternate dates.

I picked the areas as per the following Sequence

1. Mahableshwar

2. Matheran

3. Goa for the Date Preference as

1st Check-in Date option... 11-7

2nd Check-in Date option... 18-7

3rd Check-in Date option... 25-7

They confirmed me the Goa as that was the cheapest destination among the three. When i contacted them they expalined me that the booking is not available in Mahableshwar and Matheran even though its Off Season.

I checked with the Hotel in Mahableshwar to which COuntry Holiday is providing the rooms and they confirmed me that they have the rooms availability for all the 3 required dates.

I would like to know inspite of the availability they are using unfair methods and not providing the service to the customers.

Company: Mobile store
Country: India

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