Abnamro bank /good life program
Wrong committement

This is to confirm you that I have a Gold credit card of your bank. My card no is 5425051751741041.last month I do some purchase one is amounting rs 29, 697/-in the name of digital park new Delhi and second is online purchase a tour product on bank behalf. some one call me on the behalf of abn amro bank and says that you are a gold card holder of the bank and valuable customer banks offer u a holiday package and says that package is valid till 9 months and u pay for this package only 5460/- if you are not use this package the amount is not dr in ur account and they also says that u will received a letter and a from on the behalf on the bank when u want to use this package just fill this form and then u pay the payment. I tell that executive this purchase show in my card statement in next month he reply u ignore that transaction pay this amount when u used this package.

They sold me that package with wrong commitment and all fake. when I received my statement the amount is dr from my account and when I speak to cust.care officer fist time they told me u should pay this amount in this month, and there is no offer to pay this amount when u use this services and they register a complain against this holiday package and arrange a call back from the company who sold me that such type of package clear all this thing .after some days when no one call me I again call to cust.care and tell whole story the executive ahilya commit me the amount should be cr in your ac with in 10 days and u please pay the rest of money amounting 29000/- but after 10 days the amount is not cr in my account so today I call him again and they again tell me you should pay this amount in this month, and there is no offer to pay this amount when u use this services. The complaint no. for both discussions is 186724228 and 186283601.

This is very shame on bank who tab with such type of fake company who cheated the customers. So I remind u last time to sort-out this problem and take Ur 29000/- payment as early soon possible.

Regards,

PRITI JAIN

9818185553

Company: Abnamro bank /good life program
Country: India

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