Model- Videocon K-5300, purchased from Kakinada(AP)
Ddefect on product - Pulsator not working

Dear Sir,

The above machine is purchased from Kakinda (AP). After six months, it creates the problme. I have registerd so many times complaint in videocon and finally they replaced the pulsator. Again same problem came before 02 months. I have register compaint in Videocon customer care 18004194040 and given me the one request no RAJ0409090336. After waiting of 15 days, no positive reply. Again, i call in customer care and they told that earlier complaint was deleted and give me a new complaint no RAJ0410090112. Since this period I had called for similar complaint more than 12 times and still problem has not been resolved.

According to earlier visit by his mechanic there is design problem of pulsator and needs to change for permanently solution.

In this regard, lots of corrospodence has also been done with their customer care center but there is no result at all. Now, there is no option to come under your shelter.

Please help.

Thanking You,

Yours Sincerely,

Shailesh K Dekivadia

Reliance Greens,

Sector-23, Block 22/B,

Moti Khavadi, Dist: Jamnagar

(Mob) : 09998008029

Company: Model- Videocon K-5300, purchased from Kakinada(AP)
Country: India

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