Modi Hyundai
Defficiency in Services

My Hyunday Accent Car I got serviced at Modi Motors, Goregaon, Mumbai under AMC contract.

I am extremely disappointed with the last servicing got done at Modi.

During my last servicing, I subscribed for AMC in good faith but very hurt by the false commitment given by Modi's staff. I followed what the staff suggested and given my consent to replace/service. I ensured three times before coming to take my car that every thing has been fixed completely. When I reached to take the car, I came to know that still there are problem with the parts which was replaced. I told this to the service agent that if you cannot fix the problem at least do not charge for the same and remove the parts.

Anyways I paid for the same and took the car than. Someone post 10 days called me up and said he will send engineer to do the needful. I said ok and given a date on which no body turned up. Then I was made to give another date which was Sunday 26th. That day again no one turned up. This overall experience has been extremely frustrating and was not expected from a professional agency like Modi. I had got my work done from a local mechanic and it was better.

Now I do not want to go through any further pain and would like to discontinue relationship with Modi. I want to terminate this AMC contract and also my money back which has been charged for services not provided. I have been billed for Rs. 10550 (bill no 911272). Out of this I never asked to change wiper blade, why this was done?? Belt V wasn¢â‚¬â„¢t installed properly and this I had to get fixed from outside, why was I billed for this as well? Also when I am under AMC why labour charges are imposed on regular tasks like PMS, Chock cleaning etc.

I had given enough time to correct this but I do not think any one is bother to take responsibility because they have already taken money for one year, and know that customer does not have any choise. It is nothing but cheating and carelessness.

Regards,

Aashish Kumar

9892630668

Company: Modi Hyundai
Country: India

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