ABN AMRO
ABN Amro and their Customer Service

Hi,

I hold a credit card from ABN Amro and would like to bring to your notice my experience on how they are treating me in the last 10 days or so.

Let me start from the begining, on June 04 I dropped a cheque for Rs. 1500 as minimum monthly payent, cheque no. 130810, ICICI Bank cheque. They cashed it and called me again towards the end the month and asked for one more payment, which I did with another ICICI Bank cheque, dated 26/06, chequre no. 130811. The next payment was again on ICICI Bank cheque, no. 130812 dated July 01.

Now starts the problem, they called me again towards the end of the month and asked me to pay the minimum monthly payment and as per them any amount paid before the monthy statement is generated will not be considered as the payment to-wards MMP. I am not sure if this is right. Even if that is the case, they do not have any clue abt my cheque no. 130812 and as per my bank the cheque has been cleared.

I would have received atleast 6 calls in the last one week, sometimes from a Delhi number and sometimes for a Chennai number. Everytime I have provided them with the cheque details and I even called up my bank and thats when I found that my cheque had already cleared.

Today (August 20), I received a call from 91-44-42661758 (ABN Amro Nungambakkam branch) and a lady claiming herself to be an employee of ABN Amro informed me that the 'HSBC' cheque for 'Rs. 2000' is still not reflecting for them. When I tried correcting her she turned very rude on the phone. I had to disconnect the line unable to take anymore of it. God knows where they get these kind of people from, it made me wonder if they have a fowl-language specialists team (even if a lady uses that kind of language, its still harassing, right? or is that exempted under some kind of reservation for women?)

While I was expecting an apology from them, I was being harassed on the phone and that too by a lady. I had emailed them on the 18th and I still haven't received even a courtesy reply.

and yeah, I have promptly received their monthly statement showing a late fee of Rs. 650 to be paid by me.

Am I supposed to take every crap that they throw at me and still keep paying?

Kannan

Mobile: 98410-26415

Email: kann1975@yahoo.com

Company: ABN AMRO
Country: India

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