MoolChand Hospital
Blood Stains on Patient's Pillow - Unprofessional and Irresponsible Moolchand_15th Aug 09

Unprofessional and Irresponsible Moolchand_15th Aug 09

Patient's pillow had 'BLOOD STAINS' on it, and when we (attendants) confronted the Moolchand's staff members, they showed perfect example of Unprofessional and Irresponsible behavior. Their 'Emergency In-charge' - Elova Nanda, first refused to answer the phone and later called in to say that she will not come for such a trivial issue, have the attendants "write a feedback form".

When it comes to money, the staff was very upfront (they even charge you for basic hygiene 'mask' costing Rs.7). Asked for exorbitant Rs.10, 000 (like a 5 star hotel); however, when it came to provide "service" (like 5 star hotel), staff members refused to take the ownership... see how the staff member reacts... when confronted.

I have uploaded the video recording of the incident on Youtube.com

Company: MoolChand Hospital
Country: India

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