ABN AMRO - Credit Card
ABN AMRO Bank – Credit Card - Claiming Payment for Unused Card

Dear Pehredar Team,

ABN AMRO Bank – Credit Card - Claiming Payment for Unused Card

In 2006 I have applied for ABN AMRO Credit Card, with an agent who came to our office with bundle of offers..

a) Lifetime free

b) Rs. 5000 Gift Vouchers

c) Travel Ticket for GOA

d) First Year Free Medical Insurance

Lured by the offer I have applied for the card, giving my old Credit Card statement for reference (HSBC statement of 2005 having nearly Rs. 17, 000 as outstanding but (Status at the time of application was 0 balance)).

I got the new ABN AMRO card following with the first month statement with Rs. 17000 as Outstanding..

When I enquired they said that they have sent a cheque for balance transfer for HSBC card outstanding.. (Note: statement is very old and also Balance was 0 at that time).

I asked them to stop sending the cheque and also told them about the statement is old and I don't require and I haven't opted for..

Inbetween agent called and requested to accept the transfer call from ICCI Lombard for insurance and the same will be paid by ABN AMRO Bank.

But, next month the statement came with added Rs.7000, overall around Rs. 24000, after enquiring they said it is charged for medical insurance from ICCI Lombard.

Received health card from ICCI with wrong Spouse name and Age.

I wrote many mails to Bank and also to ICCI Lombard and requested to cancel everything and also sent mails complaining about their agent false promise..

ICCI have sent a letter canceling the insurance, but ABN AMRO statement still shows the balance of Rs. 9000 for UNUSED CARD.

Whenever I approach them to nullify the balance / issue fresh card... everytime they say, in your next statement it will be done so..

But this was continuing.. hence I cut the card and dropped in their ATM box at Nungambakkam in 2006 itself.

But till now, intermittently they call and request to settle the outstanding of Rs. 9000..

Presently they say the outstanding is for the New card charges.. (Note: it is a lifetime free card.. )

Please note that I haven’t used the card at all..

With this long history, I request Pehredar team to take up the matter with ABN AMRO & close the issue.

I should receive the credit card account closing letter.

I would highly appreciate your efforts taken to solve this issue immediately…

If you require the hard/scan copies of the relevant materials I can send…

Thanks & Best Regards,

Yours sincerely

K.Prabhakaran

Company: ABN AMRO - Credit Card
Country: India

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