ABN AMRO Credit Card
ABN Amro Credit Card harrassment

I have been using the ABN Amro Gold Credit Card since past few years and I discontinued using the ABN card services sometime in Jan09 when I had a dispute around late payment charge I was keen on getting reversal on. While conversing with the Customer Care executive, I was advised by the lady on the phone that I shud discontinue using the card and make the necessary payments. I told her to cancel my membership & since then, if you see my record, I have not picked any transaction on this card.

In April I spoke to your collection agent and she helped me identify some pending payments amounting to Rs 4045/- and assured me that if I make this due payment immediately, my account will be nullilfied and I will not be called back for any claims going forward. That my late fee and other charges will be reversed since all these late fee were charged after I discontinued with the card services.

For a month everything looked as if things have settled but I was shocked to see a recovery note which was couriered to me in Jun09 stating I should make another payment of Rs 9802/- else my case will be forwarded to CIBIL. Since then your collection agents are also calling me day in & day out.

I would like to settle this issue imemdiately, however I am not keen on making payment for reasons not justified to me. I fail to understand how your bank can continue to charge me late fee even after I discontinued using the card services. I understand that there are no pending payments on account of transactions from my side and all these charges are pertaining to late fee / penalties.

Company: ABN AMRO Credit Card
Country: India

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