Motherboard of laptop
About time & replacement

To,

Complain Department,

HP.

I purchased a laptop from FLORA LIMITED in Bangladesh dated on 13April, 09 which bearded SL No: CNU9081252 & model HP C6530S CORE 2 DUO T5870 2.0GHZ with 160GB/1GB/DVDRW/DOS/14.1” Part No.: ND197PA.

My laptop did not get power dated on 18-07-09 & I gave it at Flora Ltd. They said machine is dad, need 20 to 22days for replacement of motherboard. After one day they said that motherboard is burned it is quit impossible to replacement & you should purchase new one motherboard by price BD TK.21, 500/= & needed maximum 90days.

My MD. Sir is saying “I don’t believe that is burned, they are saying wrong”. He was also angry for the time duration of 20 to 22 & also for 90days.

Now, would you please inform me that this motherboard’s serial number is under the mentioned Sl. of Laptop & why long time duration is needed for servicing or new motherboard & why will you not give the new one motherboard without any cost?

Company: Motherboard of laptop
Country: India

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