ABN AMRO Credit Card
Misguiding Customers

Hi,

I am an ABN AMRO Credit Card holder with Card number: xxxxxxxxxxxx9250, I have received a call from ABN AMRO Credit Card department on a Holiday Package Promotional Offer. The caller was Mr. Kunal Das (EMp id: 3226, which is a fake), he initially said sir, we have started converting Cashback reward points into cash and sending cheques to customers whose usage is more and its an initiative from company to esteemed customers and did you received any call from my executive on this about your cheque of 2700/- which will be dispatched to you latest by 7days and i said no i did not received any call. He apoligized and said sir i will provide you the details first of all you will receive a call from my executive on promotioal offer and you say OK for that offer and no point of time during the conversation say "No" or "Deny the offer" as it will be audited. Later, that will be escalated to me (Kunal Das) and i will reject the offer from my end the only thing you should do is say "I did not carry the card" i dont remember the card number then the executive will understand that you are not interested on the offer. But to my surprise when i receive a call from executive and when everything i said accordingly the executive say i will go ahead and take this as your ok for the offer i said boss hold on i never said ok for the offer. Again i receive a call ony land line from Mr. Kunal Das saying why did you say no to the offer and dont worry i will take care he said. I got a doubt and i called up the local office they say we dont have any details on the same. Again i got a call from ABN Amro saying this is a verification call on my agreement to the offer and i clearly said her i never accepted the offer then she says surprisingly ok sir and disconnects the call. This issue is continued for 2 days and i escalated to many people but of no use again i receive calls regarding the same offer. I have mentioned the details below about my conversation to people there and the number from which i have received a call.

ABN Amro Credit Card

Emp Id

kunal Das 3226 Executive from ABN Amro

Sushmitha 42434

Anjali Quality Auditor

Ankita Manager

Vishal

Number Missed Calls

1145095767 1145095767

1145592300

1146510300

1145592300

1145592300

1145592300

1145095753

Company: ABN AMRO Credit Card
Country: India

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