ABN AMRO CREDIT CARDS
LATE PAYMENT CHARGES - WRONG INTREST CHARGES-REDUMPTION OF REWRARD POINT W/O NOTICE

DEAR SIR,

I AM REGULAR USER AND ALSO REGULAR PAYER OF ABN AMRO BANK CREDIT CARDS SINCE FROM 2005.

MY ACTUAL PROBLEM BELONGS TO REGARDING COMPANYS WRONG CHARGES FOR LATE PAYMENT AND ON INTREST CHARGES.

I AM NOT GETTING STATEMENTS FROM BANK SINCE FROM OCT'08. SO IF I AM NOT GETTING ANY STMNTS. HOW CAN I MAKE PAYMENT? I NEVER GOT ANY REMINDER CALL FOR MY O/S OR ANY NOTICE SINCE MARCH09... IS THIS CORRECT PRACTICE FROM BANK SIDE. IN MARCH 09 I GOT A CALL SUDDENLY FROM ABN AMRO BANK - DELHI OFFICE SAYING THAT YOUR TOTAL O/S IS MORE THEN 13000/- WITH HUGE LATE CHARGES/INTREST CHARGES. SO AT THAT TIME I HAVE COMPLAINT FOR SAME TO THAT OFFICIAL THEN HE SEND ME EMAIL STATEMENTS FOR SAME.

IN THAT I FOUND THAT BANK HAS REDUCED MY CREDIT LIMIT FROM 25000 TO 18000 FOR NOTHING. THEY HAVE DEBITED MY 2700 REWARDS POINT WHICH I GAINED THREW MY PURCHASE AND PAYMENTS WITH IN PERIOD OF MY USAGE OF CARD SINCE FROM 2005.EVEN DEBITING THIS REWARD POINT BANK DIDNT GIVE ME ANY SINGLE PAISA CREDIT AGAINST THIS ADJUSTMENT OF REWARDS POINT.

I HAVE ALSO COMPLAINT TO BANK'S CUSTOMER CARE DEPT., ALSO MAILED TO CARD SERVICES OPERATIONS AND THEY HAVE RESPONSE ME WITH VERY RUDE ATTITUDE BY SAYING THAT THEY CAN NOT WAIVE OFF SINGLE OF RUPPEE AND I HAVE TO PAY ALL O/S.

SIR, I AM READY TO PAY O/S WHICH IS CORRECT AND GENUINE WITH IMMD. EFFECT SO PLEASE HELP ME AND PROTECT MY CONSUMER RIGHTS BY GIVING SOLUTION.

THANKING YOU,

RIKIN SHAH.

AHMEDABAD.

09327000080

Company: ABN AMRO CREDIT CARDS
Country: India

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