ABN AMRO CREDIT CARDS
CHEATING CASE FROM CALL CENTER

WE HAVE FOUND LOT OF UNCERTAINTY IN YOUR BILLING SYSTEM. IN THE MONTH OF AUGUST YOU HAVE DEBITED OUR CREDIT CARD ACCOUNT FOR RS. 9900 AND ALSO RS. 4500 FOR “ROYAL PRIVILLAGE CLUB” CHARGES.

I HAVE NOT PURCHASED ANY OF THESE FACILITIES FROM YOUR END NOR SIGNED ANY DOCUMENTS OF FORMS.

I WAS RECEIVING THE CALLS FROM ABN STATING AS FOLLOWS:

YOUR CALL CENTER OPERATOR MR. NISHANT FROM DELHI TO MY DAUGHTER MRS. NEHA

NISHANT: I AM CALLING FROM ABN BANK, YOU HAVE BEEN SELECTED FROM LUCKY DRAW OF ABN BANK, IN WHICH YOU WON THE WORLD TOUR PACKAGE FOR FREE OF COST”

NEHA: WE ARE NOT INTERESTED IN THIS GIFT.

HE MADE MY DAUGHTER CONFUSED IN THIS MATTER AND ASKED FOR CREDIT CARD NO. AND YOU HAVE DEBITED THE 9900 RUPEES. AFTER SEVERAL COMPLAINTS TO CALLERS AND YOUR CALL CENTER NO ONE REPLIED US POSITIVELY.

STILL WE ARE GETTING REPITITIVE CALLS FROM MR. DINESH, DIPAK, MS. RENUKA, MS. MUKTA AND MR. MALIK.

THE NO. FROM WHICH WE ARE RECEIVING THE CALLS IS: 011 – 40785151

THE TRANSACTION ID PASSED ON TO US IS: 975494

AFTER REPEATING COMPLAINTS SINCE LAST TWO MONTHS, I HAVE NOT RECEIVED ANY FAVORABLE FEED BACK FROM YOUR BANK END.

NOW WE WANT YOUR BANK TO CREDIT US WITH THIS AMOUNT AT YOUR EARLIEST, TO AVOID ANY UNNECESSARY ACTION BEING TAKEN BY US.

AS I HAVE ALL THE DOCUMENTARY PROOFS AND RECORDED CALLS, I HAVE ALSO ASKED MY LEGAL REPRESENTATIVE TO TAKE THIS MATTER TO THE COURT AND COMPLAINT FOR THE HARRASMENT AND CHEATING / FRAUD CASE AGAINST ABN BANKING SYSTEM.

WE WILL ALSO TAKE THIS MATTER TO THE NEWS MEDIA AND PUBLICATION IF THE PROPER ANSWER NOT RECEIVED BY ME.

Company: ABN AMRO CREDIT CARDS
Country: India

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