Motorola
Motorola not extending proper consumer support

I registered a complaint at the Motorola Service Center at Green Park Extension, New Delhi. My work order number agaisnt repairs to my Motorola A-780 cell is 8838 dated 26th September.

The Complaint registered was

1. Top key pad not fucntional

2. Incoming calls cannot be heard

3. "Flash memory full" message appearing against save options

4. Joy stick not functional

Its been more than a month now and they still havn't been able to find a replacement to the defective flip. Both their service center and their online help desk with email id mot_mailbox@custhelp.com are useless.

I've been wanting to purchase the new Motorola Motoming A 1600 but considering the current service levels i'll only be wasting my money least a defect arises and i'm not taken care of.

Gurpreet

98111 01397

Company: Motorola
Country: India

  <     >