Motorola
Camera Cell Option

To,

M/s. Motorola

Dear Sir,

Sub:- Motorala W 215 Cell – Reg.,

I procured a Cell Motorola W 215 model with Camera option on 31/12 at M/s. Big C Show Room, Main Road, Kakinada, Andhra Pradesh, India. Vide bill no. 18189 with One year warranty.

After two months, the cell was hanged, then we approached Big C show room, they advised to contact M/s. Venus Technologies, Pulavarthi vari street, Kakinada, Cell No.9247321212 as a authorized servicing center for M/s. Motorola.

They repaired and given back, after few days the problem was repeated. Again they did.

Again on 31/05 the cell was hanged and given to the M/s. Venus Technologies for servicing. Vide their Job sheet No. 1972. The replaced the board without camera option. They promised us this board will be replaced in a short time as well as received the stock.

After this, we approached many times the service engineer for changing the board with camera option. But so far they have not yet replaced the same. We went to the servicing center every week. But the problem was not yet rectified.

This type actions will damage the image of Motorola and Big C. We may not procure Motorola cells in future and we can’t recommend any body to procure Motorola cells with this bad experience. We have fatigue with this cell.

So, please return back the our amount Rs.2, 750/- to avoid further problems.

Pl. take the necessary action and do the needful.

Thanking you,

Yours faithfully,

(G.Jyothi)

B-6, Hari Padma Apartments,

Near Sarpavaram Police Station,

KAKINADA – 533 001

Phone: 0884 –2353160

Cell: 9704565525.

Company: Motorola
Country: India

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