Motorola
RAZR V6 MAXX model phone failure for 3rd time in 6 months

Since my purchase on 15th July my MotoRAZR V6 MAXX model mobile phone has failed three times. I have already finished servicing it twice and for the third time that it has failed, i do not wish to service it anymore. None of the keys work on the phone. That is the problem. The phone, upon being serviced, works for a few weeks and then again, the problem repeats. Each time i contact customer care, they ask me to contact the service center which repaired it. Since motorola does not own its service centers and since Redington and other players do the after-sales service, Motorola does not care, having got the money. Redington does not care because it is not their product and since they dont get money as the phone is under warranty.

Please help a betrayed customer.

Thanks and regards

Prana

Company: Motorola
Country: India

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