Motorola
Terrible aftersale service

I'm user of motorola handset for last 8 years and used around 13-14 handsets of this company. but this time i'm really disapponted by the after sale service . i have given my motorola A780 for repair under warranty at local motorola authorised service centre at chandigarh (India). but its been 4 MONTHS now and i have not recieved my handset. 2 months back they told me that my handset will be replaced with moto ming as parts are not available as company has stopped producing A780 but again 1 month back they told that my handset will be repaired. but still after 1 month they say that they dont have the parts. i even talked with the person incharge of the service centre and at their head office at new delhi. but these people are good for nothing and dont have the solution of such a delay. i'm very disapponited with the service network this time and the company has MENTALLY HARRASED me a lot. first of all if they dont have the parts then why dont they issue me a new handset or if they have the parts then why dont they repair it and give back to me and why such a delay of 4 months.

Company: Motorola
Country: India

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