Motorola
Poor eprformance of mobile set

I had purchased Motorola (motoyuva) mobile from lucknow vide challan no 304 on 21/6/08 from RPG CELLUCOM INDIA PVT LTD (TIN NO 9888803053) at SPENCER'S SUPER, Salimar Building, MG Road, Hazratganj, Lucknow 226001 for Rs 3215/- ..It has been malfunctioning since last 8-10 months and has been corrected by the service centre thrice at Allahabad, SRK Electronic at DRM road, civil lines Allahabad which claims itself to be an authorised service centre due to some problem in its software during the gurantee period but is continuing to do so even now. On contacting the service centre here (Mr Alok verma) it was intimated now that its mother board has developed a fault and will take around rs 2500/- for its repair. This was not done by the service centre when it was in the gurantee period of one year and now all of a sudden this defect has been told to us. The cost of the mobile is Rs 3215/- .hence it would not be logical to get the same repaired at this cost. This shows that the quality of your mobile is just worth for maximum period of year inspite of spending so much amount and thus questions your credibility of quality..Kindly tell us what to do with this mobile as we have lost faith in your company due to false promises of good functioning and services as compared to other makes.

Company: Motorola
Country: India

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