Motorola
Under warranty service not provided

Have purchased motorola SLVR L9 in Novemeber 2007 . Since last three months i am having serious problems with my handset. It gets hang and dead for hours to days. Then it automatically gets on. I have submitted it twice two Moto store Lajpat nagar. First time they retuned the set same day stating it was not charges properly so it was dead. That was not the case. After a week or so i submitted it again because the problem was still there. Second time they kept the handset for 10 days. Handest was sent to LEVEL 2 for repairing. Software was relaided and some work was done on the mother board. That was told to me by moto store. To my surprise the problem is still there and i m not able to use my handset. Neither i want to waste my effort and time to go to Moto store because they are not able to rectify the problem. Let me know what is the solution to thsi problem, If a reputed company like motorola cannot take care of its prodcut then its a real issue for motorol customer care deptt. I llok forward for your resposne wiht a feasible and viable solution to my problem I have submitted the phone one more time and now they says it hasliquid problem which is complete false. spoken to motorola person also in gurgaon

Company: Motorola
Country: India

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