Motorola
RETURNED UNREPAIRED MOBILE WHICH WAS UNDERWARRANTY

My cell phone is under warranty model no L6i. I had some issue that mobile like sometime it used to switch on n off automatically moving to any menus automatically.hell lot of problem so 15 days back i sended my mobile to service center here in Vashi (vardha electronics) they first were not ready to accept cell phone telling that I dont have the bill. I lost the bill but still on warranty is there on seeing the S/N no .last time also my cell went for service center for replacement that time too i didnt had bill still they accepted and they changed the board (the PROBLEM LAST TIME WAS THE SAME).now they started giving excuses telling that its bcos of moisture. I mean how could it catch moisture.non sense still i accepted it and was ready to pay as need the phone always. It caused me loss of rs1700 bucks as i got temporary new cell phone for temporary use .they didnt bother to call me when today i went there they simply handed over my phone telling nothing cant be done. WHY THEY DIDNT BOTHER TO MATCH THE SERIAL NO WHEN MY CELL PHONE WAS IN WARRANTY WHEN I WEN THIS TIME.WHY THEY GAVE ME CHALAN!! its complete case of Fraud with CONSUMER and they should be Punished.

Company: Motorola
Country: India

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