Motorola L7c mobile
HOPELESS MOTOROLA SERVICE

I purchased a Motorola L7c Standard mobile telephone about 2 months ago.

Since the last few days, the phone tends to trip a few seconds after a call is received. I went to the Motorola Centre at Modi Street, Fort (which is not even air-conditioned), who were of no help.

On April 30, I visited the Motorola showroom at Opera House, Mumbai who confirmed in writing that there was a “hardware issue” with the mobile.

I wrote an application that I wanted the phone to be set right (considering that it is under warranty). However, I was told to go to another office at Andheri-Kurla Road, which is quite a distance from my residence.

The staff is rude and it was only I threatened to call the Police that a Works Order no. MU/MO/08/00145 was issued but that I should take the phone to the above mentioned service centre.

Incidentally, the music is so loud in this Opera House showroom that it sounds like a disco dance bar.

The head office tel. nos. (55912506/ 07) given by this staff do not exist and there has been no reply to an email sent to servvashimobile@redington.co.in. On May 2, I contacted Ms. Shobha of Motorola on her mobile who promised to get back to me soon. However, she too did not keep her promise.

It is my hope that persons wanting to buy a Motorola mobile phone think ten times before not buy it.

Company: Motorola L7c mobile
Country: India

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