Motorola / L - 9
Mother board, Key pad, blue tooth not working

My self D.K.Singh (Mob. No.9910390570) I purchased your Motorola L-9 on dated 08/08/07 from your registered dealer at Gurgaon (Haryana). I purchase this mobile due to your good service & reputation in market but I'm am very unsatisfied because I am suffering from last one & half month and this is not the first time that this cell phone create huge headache of my life. suffering details with dates are given bellow

1. (Motorola service center W/O no. 06331)

dated 27/09/07 - problem occurs - Keypad not working properly

for this problem I suffer for more than 2 weeks

2. (Motorola service center W/O no. 7790)

dated 12/11/07 - problem occurs - cell phone was not working properly, its get hangs many time during use of it.

for this problem I suffer for more than 2 weeks

3. (Motorola service center W/O no. GU/MO/08/01980)

Dated 13/06/08 - problem occurs - cell phone's connectivity through blue tooth is not working properly & main menu option Auto changed,

due to which I'm totally handicapped towards this cell phone because I can't transfer my important data through this mobile and I suffering a lot from last two months.

your service provider given me 4 days time after that 8 days, now till date they are not clear to me right or approximate date on which I will got relief from this all problem in my cell phone.

4. (Motorola Service center W/O no. GU/MO/08/03179)

dated 17/07/08 - problem occurs - Auto restart, Auto OFF while using any option.

After chasing a lot of finally they had changed its mother board & key pad on 16/07/08 evening but on 17/07/08 they had taken it back for re-change of its mother board again now I'm requesting to Motorola high authorities person to help me.

regarding this problem I also contact at your customer care in Gurgaon, personally & through telephonic conversation but my all efforts was waste less because I'm leaving with the same problem of your cell phone, which make loss in my earning & peace of mind.

So please resolve my problem as early as possible by either making my mobile ready to use or replace it with a new one, if possible because right now I had completely forgotten that I owned a Motorola phone. I am very much sure that all of my friends who are asking me before buying a Motorola phone would hear from me VERY DISAPPOINTED COMMENTS.

Please reply me through mail or you can call me on my Mob. No. 9910390570.

Company: Motorola / L - 9
Country: India

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