Motorola PDA phone A780
Extreme apathy and technical incompetence of kolkata service cente

I happened to be a great endonser of the motorola products until a coupe of incidents left me absolutely disgusted with it.

I am given to understand that the workhours of the kolkata servicecenter are from 9AM to 5pm IST and I happened to go there looking for a battery at about 5:30PM.This was primarily due to the fact that I live in a place that is fairly far from kolkata and did not check the worktimings in detail. I could have been a little rude, but that was the end of things until my display wouldn'd work and I revisited the same service center the next day - 31st January and was told that the entire display needed to be replaced and that it cost Rs.5700.My financials aren't exactly in the pink of things and walked out a disappointed man. I spotted a man sitting on the pavement opposite my temporary residence and he fixed my problem for rupees 100 only.

following this incident, I have lost faith in motorola intoto but thought that after having used their products for aeons, I deserved to tell you of my experience. They might need to address the attitude and competence of workforce deployed in the kolkata service center.

With warm regards,

Santosh Tiwari

Company: Motorola PDA phone A780
Country: India

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